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Privacy Policy Effective Date: July 28, 2026 North Point Garage Door Co., LLC (\"North Point Garage Door Co.,\" \"we,\" \"our,\" or \"us\") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

Contact Information North Point Garage Door Co., LLC

Email: support@northpointgaragedoor.com

Website: www.northpointgaragedoor.com

Information We Collect We may collect the following information:

Name
Phone number
Email address
Service address
Service requests
Appointment information
Payment information (processed securely by third-party payment processors)
Photos or notes related to your garage door service
Communication history with our company

How We Use Your Information

We use your information to:

Schedule appointments
Provide estimates
Perform garage door repair and installation services
Send invoices and payment reminders
Communicate regarding appointments or service updates
Respond to customer inquiries Improve our services Maintain service records
Meet legal and regulatory requirements

Text Messaging (SMS)

By providing your mobile phone number, you consent to receive text messages from North Point Garage Door Co., LLC regarding:

Appointment confirmations
Appointment reminders
Technician arrival notifications
Estimates
Invoices
Service updates
Customer support communications

Message frequency varies based on your service requests.

Message and data rates may apply according to your mobile carrier.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the email address listed above.

Sharing Your Information We do not sell or rent your personal information.

We may share information only, when necessary, with trusted service providers such as:

Payment processors
Scheduling and customer management software (including Jobber)
Website hosting providers
Legal or regulatory authorities when required by law

These providers are only given information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although no method of electronic transmission is completely secure, we strive to use commercially reasonable means to protect your information.

Your Rights

You may request to:

Review your personal information
Correct inaccurate information
Update your contact information
Request deletion of your information where permitted by law

Please contact us using the email address listed above.

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

North Point Garage Door Co., LLC

Email: support@northpointgaragedoor.com Website: www.northpointgaragedoor.com

SMS Privacy Commitment

SMS consent is not shared with third parties or affiliates for marketing purposes.

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Privacy policy

About us